Please do not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction where you live or if you do not agree to the terms in this policy.
You may provide us with information about yourself when corresponding with us or when using our websites. Examples include:
The information you give us may include, amongst other things, your name, age, address, email address and phone number, financial and payment card information.
Cookies help us gather and store information about visitors to our websites. They help our websites remember what you chose on previous pages (to avoid having to re-enter information) and can help us to identify you as a unique visitor, tailor content based on past visitation and provide you with an optimised experience. Our cookies typically do not gather personally identifiable information.
Generally, information which you give to us is used to provide you with a product or service which you have requested from us (for example, if you have purchased wine from us).
We will not use your information to market to you unless we have your implied or express consent. For example, if you purchased wine from us (or registered to do so), enquired about our products or entered a promotion in relation to our products, we may imply your consent to receive marketing materials about those products, or other products or brands which we think you may be interested in. If you receive electronic communications from us, we will always provide you with an opportunity to unsubscribe from receiving further information from us by clicking on the unsubscribe link provided in the communication.
We may also use the information we collect from you when you use our websites (such as the areas of a website accessed by you and your IP address) to:
We may also share the cookie information we gather from our websites with our related companies for the above purposes.
We will not disclose your personal information to third parties except:
Our websites may sometimes contain links to other websites. With the exception of other sites owned by us, we do not control the privacy practices of sites reached through links from our websites. If you have any questions about the privacy practices of those websites then you should contact the relevant companies directly.
You have the right to access and modify the personal information we hold about you. You can access and change your personal information by contacting us, or if applicable, via the website where you entered your personal information. We encourage you to contact us in order to keep your personal information up to date.
We will update your information within the time specified by the applicable law and may, if permitted by law, charge an appropriate fee to cover our costs of responding to your request.
We take appropriate measures to keep your personal information secure. We have implemented appropriate physical and electronic procedures to protect the personal information we collect. If you have an account with us, you are responsible for maintaining the confidentiality of your account details including your password, and are responsible for any activity under your account. We will not be responsible for any loss arising from your failure to comply with this obligation.
Due to its nature, transmission of information via the internet is not completely secure. Although we will protect your personal data in accordance with this policy, we cannot guarantee the security of any data transmitted to our websites and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security measures to try to prevent unauthorised access.
If you post information on one of our websites (such as bulletin boards), it will generally be accessible to others. We do not recommend you post personal information on public areas of our websites. Such personal information is not covered by this policy.
If you have any questions or concerns about our collection, use or disclosure of personal information, or you wish to make a complaint in relation to our privacy practices, please contact us.
For the purposes of the Data Protection Act 1998 in the UK, the data controller is Treasury Wine Estates EMEA Ltd of Regal House, 70 London Road, Twickenham, Middlesex, TW1 3QS.